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Performance Management: How to Give Feedback to a Team Member Who Isn’t Changing

My Feedback Isn’t Working…Performance Management for Repeat Issues

You take performance management seriously. You care deeply about your team, their results, and their long-term career success. If you’re reading this, it sounds like you’re feeling a bit frustrated and stuck, because your well-intentioned accountability conversations aren’t fixing a repeated issue. If this sounds familiar, today’s Asking or a Friend is for you.

“Karin, there is this person on my team that I really care about and want to be successful. But they have one important behavior that’s SABOTAGING THEIR SUCCESS… and they don’t seem to be able to fix it. I keep having the conversation AGAIN and AGAIN. What can I do? #askingforafriend

Human-centered performance management means giving meaningful feedback that reinforces clear expectations and gives space for emotions, support, and reflection. It’s a two-way conversation that helps the employee identify their own next steps. When you’ve had this conversation, and your employee repeats the past behavior then you know you need to escalate the conversation. Here’s how.

Performance Management with the A.R.T. Method

Let’s Grow Leader’s A.R.T. Method of Advanced Accountability is a popular technique in our foundational leadership development programs. The A.R.T. Method helps you escalate the conversation in a way that continues to build the relationship while striving for results.

Step 1: A – Action

Most feedback conversations…

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By: Aleta Adams


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